FREQUENTLY ASKED QUESTIONS
How do I pay my rent?
We encourage tenants to take advantage of paying online through their tenant portal. Payments can also be made through the mail to our PO Box:
St. Johns Properties
221 N. Hogan St. #405
Jacksonville, FL 32202
Additionally, cash payments can be made at various locations. For more information contact us at 904.326.0071 or firstname.lastname@example.org.
How do I schedule a property tour?
Please go to sjpjax.com/rently. On the property of your choosing, click on Enter Property Yourself button located underneath the property address. It will prompt you to create an account through Rently.com. Once completed, tours can be scheduled at your convenience Mon – Sun 8:00 AM – 8:00 PM.
How do I apply?
Please go to sjpjax.com/rently. On the property of your choosing, click the Apply Now button. The application fee is $25 dollars per adult applicant. Any person over the age of 18 will need to apply to live in the property.
How to submit a Maintenance Request?
Rent is due the 1st of the month. Please check your current lease agreement. A SJP lease specifies that if rent is not collected within 5 days after the 1st, a $35 dollar late fee is charged with an additional $2 a day after.
Tenants are responsible for the following
- Replace filters monthly;
- Light bulb replacement;
- Change batteries in smoke detectors;
- Maintain lawn care unless in a multi-family unit;
- General care of property interior and exterior.
The application fee is $25 dollars per adult applicant. Applicants must make a combined minimum of 2.5 times the monthly rent as a household. Applicants will be asked to provide one of the following:
- The most recent two consecutive pay stubs
- W-2 and the two most recent consecutive bank statements
475 to 574 approved with higher deposit
575 or higher approved with standard one month deposit
The standard security deposit required is equal to one month’s rent. Additional security deposit may be required depending on credit or criminal history. Upon move out, any damages will be accessed and subtracted from the management held security deposit.
Credit Check/Criminal History
A credit check will be performed.
A nationwide completed eviction search will be performed.
Applicants will be denied for felonies committed within the last 5 years and/or any violent crimes within the last 5 years. Sexual crimes of any nature will result in an automatic denial.
Can I have pets?
Pets are allowed in most properties. An additional refundable deposit of $350 per pet is required. There are restrictions on aggressive breeds of dogs.
Thorough move out inspections of each property are done. Move-in inspections are completed by tenants and submitted to the office within 3 days of the move-in.
We are Fair Housing compliant.